SHIPPING & RETURNS
Shipping on Orders
War Dog Pet Supply uses USPS, FedEx, and UPS to determine the best price/speed for your order. We charge a flat rate of $7.50 on all orders. Shipping cost is subject to change based on any oversized/heavy orders.
Returns & Refunds
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
RETURN & EXCHANGE POLICY
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.